Privacy Policy

We are committed to protecting the privacy and security of your personal information provided to us. To achieve this objective, we have developed and implemented a privacy policy, the terms of which are incorporated into these Terms and Conditions, that sets out how your information will be collected, stored and used.

This statement discloses our privacy practices and policies relating to this Website. If you have any questions about these practices and policies, please contact us at

In this document, the words “we”, “us” “our” and “Terrapure” refer to Terrapure Environmental and its subsidiaries and affiliates.

Information Collection, Use and Disclosure

We collect, use and disclose certain personal information from and about you during your use of the Website.


We collect information regarding the areas of the Website you visit, the websites you previously visited, the websites you link to when you leave our website, and the Information and data you request, view and download from or through the website. We also collect information you provide through the website (for example, through guestbook, submission forms, emails, chat groups, postings, order forms and other submissions).

We may also collect information from you through the use of “cookies”. Cookies are small pieces of data, which are stored on your computer to allow your web browser remembering something about our Website. Cookies are useful because they allow us to personalize our site for you. For example, cookies can be used for, among other things, remembering your password so that you do not need to enter it every time you log onto our site.


We use the information we collect from you to verify your identity and protect against error and fraud, comply with legal and regulatory requirements, personalize our Website to your interests, enhance your experience on our site, provide you with information regarding our products and services, process your orders, bill you, send marketing materials to you and to achieve other purposes as may, from time to time, be permitted by law. We use and disclose your personal information only for the purposes for which it was collected, except with your consent or as required by law. We do not sell, trade or otherwise transfer your personally identifiable information to any third parties. This does not include third party service providers who assist us in operating our Website, conducting our business or servicing you, so long as those parties agree to keep this information confidential.


We share aggregated demographic information about our users with our business associates, but this information cannot be used to identify any particular individual. We may also disclose your personal information, if applicable, to our payment and delivery associates to allow the processing, billing and delivery of your orders. We may also disclose your information when we believe it’s appropriate to comply with the law, enforce our site policies or protect ours or others’ rights, property or safety. In the unlikely event that we, any of our affiliated companies, brands or substantially all of any of our assets are acquired by an unrelated third party, your personal information may be one of the transferred assets. By providing your personal information to us, you agree that we may disclose your personal information, on a confidential basis, to any prospective transferee and its professional advisors for the purposes of their due diligence investigations, the completion of any such transaction and the continued operation of the acquired business.



This website contains links to and from other sites. This privacy statement only applies to information collected by us. We are not responsible for the privacy practices and policies of these third parties.

Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which the information was collected. Once the information is no longer required to fulfill these purposes, it will be destroyed, erased or made anonymous.

Accuracy of Information

We want to keep your personal information up to date, accurate and relevant for its intended use. We rely on you to let us know if your address, telephone number or other information changes, so that we may provide you with the best possible service.

Access to Information

You have the right to request access to your personal information we have on record in order to ensure it is accurate. We do not routinely update personal information unless necessary. Nonetheless, if our records regarding your personal information are inaccurate or incomplete, we will amend that information at your request. To access your personal information, a request must be submitted in writing to us as stated above. We will respond to your request for access or information in a reasonable time. There may be times when we are unable to fulfill your request – for example, if providing access to your personal information would reveal confidential commercial or proprietary information or personal information about someone else (and we are unable to separate your data), or if we are prohibited by law from disclosing the information.


The security of your personal information is important to us. We will use appropriate security safeguards to protect your personal information against loss, theft, and unauthorized access. When we are required by law to provide information, we take reasonable steps to verify the lawful authority for the collection and we disclose only the information that is legally required. We review our procedures and security measures regularly to ensure that they are properly administered and remain effective and appropriate for the sensitivity of the information.

Google Analytics

This site currently uses Google Analytics web analytics service. Google Analytics may record mouse clicks, mouse movements, scrolling activity as well as text you type in this website. This site does not use Google Analytics to collect any personally identifiable information entered in this website. Google Analytics does not track your browsing habits across web sites which do not use Google Analytics services. For more information see Privacy Policy for Information Collected by the Google Analytics Web Analytics Service. We are using the information collected by Google Analytics service to improve service. You can choose to disable the Service at

Opting Out

If you wish to have any of your personal information removed from our databases, or if you no longer want us to send any further communications to you, please contact Your request will be promptly processed but may not be in time to remove you from communications already in progress. Please note that even if you have opted out of receiving marketing communications, we may still contact you for purposes of administering your account.

Children’s Privacy and Parental Controls

We do not solicit any personal information from children. If you are not 18 or older, you are not authorized to use the Site. Parents should be aware that there are parental control tools available online that can be used to prevent children from submitting information online without parental permission or from accessing material that is harmful to minors.

Disclaimer to Security

By consenting to the Terms and Conditions of the Site and hence the Privacy Policy, you consent that no data transmission over the Internet is completely secure. We cannot guarantee or warrant the security of any information you provide to us and you transmit such information to us at your own risk.

Notification of Changes

We reserve the right to change this Privacy Policy from time to time at its sole discretion. If at some point in the future, there is a change to our Privacy Policy, unless we obtain your express consent, such change will only apply to information collected after the revised Privacy Policy took effect. Your continued use of the Site indicates your assent to the Privacy Policy as posted.